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Track your order

Enter the order reference from your confirmation email to see where your parcel is.

Check your order

Your reference looks like QM260807-105AB — it's at the top of the confirmation email we sent when your payment cleared.

Not case sensitive.

Already have a tracking number?

Our parcels now travel with J&T Express. Go straight to J&T to see the full delivery history — they may ask for the last 4 digits of your phone number.

Track my parcel on J&T Express

Ordered before October 2026? Your parcel went with GDEX — track it on GDEX.

Can't find your reference? Ask us on WhatsApp

We'll open WhatsApp with your details pre-filled — just hit send and our team will reply with your order status directly.

Found in your order confirmation, if you have it.

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